We of 125,642 individuals throughout all fifty states. This

We
believe one of the most effective ways to fix the number of long-term care
abuse cases from rising is to start at the source. This includes implementing
training and education not only for the caregivers of the facilities but also
the residents, this makes everyone aware of the problem at hand. There have
been many different organizations that have tried to tackle this problem, but
we believe the Administration of Aging had the highest success rates for
resolving abuse cases and providing education to all parties involved.

The
Health Services and Mental
Health Administration created the Long-Term Care Ombudsman back in 1972
as a demonstration program (18). This program has become more successful
throughout the years, especially when it became an officially required federal
program in 1978 with authorized federal funding. There are now ombudsman
programs in all 50 states, Puerto Rico, Guam, and District of Columbia. Under
the Federal Older Americans Act, every state is required to have an ombudsman
program that attempts to resolve their elder abuse problem in their state. This
program consists of 8,155 volunteers and 2,257 hired staff who are certified to
handle complaints. In 2014, the ombudsman program investigated over 191,553
complaints on behalf of 125,642 individuals throughout all fifty states. This
program also is a reliable information source that has provided information to
288,698 long-term care residents. (19)

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Ombudsman programs not only resolve all
the abuse reports that residents are brave enough to come forward with, but they
also provide education to caregivers on patient’s rights and best practice
care, this is to stop the abuse before it can even happen.  The ombudsman volunteers and hired help also
provide technical support for the development of resident and family councils,
advocate for changes to improve residents’ quality of life and care, and
represent the residents interest before government agencies. (19)

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